Holy Communion dresses

Holy Communion Dresses

How to Order

Simply …

  1. Select the product you would like to purchase
  2. Confirm your measurements on the individual size chart if ordering a Communion dress
  3. Select the size you require.
  4. Press “add to cart”.
  5. Follow the on-line ordering process 
  6. Choose how you wish to pay – by debit/credit card
  7. Confirm your order and await its arrival! 

... Perfect !                 

We will notify you immediately if any item ordered is unavailable.

Payment

Payments can be made by Visa, Mastercard, Maestro, American Express and Paypal. We use Sage Pay to collect/process transaction information. If you wish to view their security policy, please visit http://www.sagepay.co.uk/policies/security-policy

Multiple Orders

We do try hard to accommodate your needs, but, in view of the cost of sending your package to you, we must limit the number of Communion dresses per order to a maximum of two. You will have to place an additional order should you require more than two dresses.

Please remember that if you cannot decide on a style of Communion dress, we are only a phone call or email away and we will be only too pleased to assist you.

Delivery

We understand your need to receive your order promptly and we aim to dispatch within 48 hours. However, please allow up to 5 working days for delivery and enjoy a nice surprise when it comes early!  You will be contacted immediately if any delays are expected.

You will be advised by email the very day that your order has been despatched and you will be given confirmation of how it was sent and a tracking number if appropriate.
All UK orders which include a dress will be sent by courier or Royal Mail ‘Signed For Service’.  The package, which can arrive the next day, although this is not specifically guaranteed, will have to be signed for, so make sure that there is someone at the delivery address to do this. 
If you work or are away from home regularly, consider putting your work address down for delivery or perhaps choose a neighbour or friend to accept your order.  Please ensure these details are noted on the order form. We are unable to accept instructions to ‘leave behind the shed’ etc.

All UK dress orders to the Channel Islands, Northern Ireland, Isle of Man, Isle of Wight & Outer Hebrides will be sent by Royal Mail.

All our goods are packaged very carefully in suitable boxes, jiffy bags and envelopes to ensure that they arrive safely and undamaged.

UK Mainland Shipping

Total Value of Order Postage & Packing
Under £15.00 £1.00
Between £15.00 - £39.99 £4.00
Over £40.00 £7.00

Other UK Shipping - Northern Ireland, Channels Islands & Highlands

Total Value of Order Postage & Packing
Under £12.01 £1.00
Between £12.01 - £40.00 £4.00
Over £40.00 £10.00

Europe Shipping

Total Value of Order Postage & Packing
Under £10.01 £3.00
Between £10.01 - £20.00 £4.00
Between £20.01 - £40.00 £7.00
Between £40.01 - £65 £16.00
Over £65.01 £22.00

USA Shipping

Total Value of Order Postage & Packing
Under £15.01 £4.00
Between £15.01 - £25.00 £7.00
Between £25.01 - £45.00 £10.00
Between £45.01 - £80.00 £18.00
Over £80.01 £29.00

Cancellation, Returns and Refunds

If for any reason you decide to cancel, you must contact us by telephone within 24 hours of placing your order or before you receive confirmation it has been dispatched, whichever is the sooner. Once an item has been sent it will be treated as a return and will be refunded less p&p.

If for any reason you are not happy with your order, you may return any part of it to us (excluding earrings which are non-returnable) within 7 days of receipt, for a full refund or exchange.  Naturally, any item returned must be unused, undamaged and in a re-saleable condition. 

All refunds (less p&p) will be made to your original method of payment.

If returning items, please pack them carefully in suitable packaging to avoid damage – use the same despatch box if possible - complete the Returns Form and enclose it with your parcel.  

We cannot accept responsibility for any goods lost in the post, but we do suggest that you retain your posting receipt as proof of posting, although this is obviously not specifically proof of delivery.  It is a useful point of contact should you have to trace a parcel.  

All items are returned at your expense.

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