How to Order

Payment Delivery Returned Goods Customer Enquiries

Simply choose your currency ie Sterling, Euros or US Dollars, select the style you like, and check our measurement chart below.......

Measurement Chart

Sizing for all dresses, except Gloria

size
6
8
10
12
14
chest
26"
66cm
28"
71cm
30"
76.25cm
32"
81.25cm
34"
86.5cm
waist
23"
58.5cm
25"
63.5cm
27"
68.5cm
29"
73.75cm
31"
78.75cm
length from nape to hem
37"
94cm
41"
104cm
44"
111.75cm
47"
119.5cm
50"
127cm
(measurements are approximate and may vary)


Sizing for Gloria dress only

size
6
8
10
12
14
14S
chest
25"
66cm
27"
69cm
30"
76cm
32"
81cm
34"
87cm
34"
87cm
waist
24"
71
27"
69cm
30"
76cm
31"
79cm
33"
84cm
34"
87cm
length from nape to hem
38"
97cm
40"
102cm
46"
117cm
48"
122cm
52"
132cm
44"
112cm
(measurements are approximate and may vary)


........and follow the on-line ordering process!

We will notify you immediately if any item ordered is unavailable and will offer you an alternative, if required.



Payment

Payment can be made on-line using Visa, Mastercard, Delta, Visa Electron, Maestro and Solo. We also accept payment by UK Sterling or Euro cheque or by UK or Euro Postal Order. Cheques and Postal Orders should be made payable to "Simply Perfect Limited."

Please do not send cash.

Dresses: Robyn and Jamie

Delivery

Please allow up to 14 days for delivery of your order. Any UK orders valued over £45 will be sent by DHL courier. Other orders for less than this value will be sent by UK post. European, Eire and overseas orders will be sent by airmail. All Channel Islands orders will be sent by UK post. All goods are packaged very carefully in suitable boxes, jiffy bags and envelopes to ensure that they arrive safely and undamaged.

Delivery Rates - these are approximate and will vary with the exchange rate.


UK, Northern Ireland and Channel Islands:-
For orders of £45+ and over
delivery cost - £8
delivery by DHL (Channel Islands orders will be posted)
For orders of £24+ - £45
delivery cost - £6
delivery by UK post
For orders of £10+ - £24
delivery cost - £4
delivery by UK post
For orders of £5+ - £10
delivery cost - £2
delivery by UK post
For orders up to £5
delivery cost - £1
delivery by UK post

Eire and Europe:-
For orders of €70 and over
delivery cost - €16
delivery by airmail
For orders of €38 to €69
delivery cost - €12
delivery by airmail
For orders of €16 to €37
delivery cost - €9
delivery by airmail
For orders of €9 to €15
delivery cost - €2
delivery by airmail
For orders up to €8
delivery cost - €1
delivery by airmail

USA:-
For orders of $80 and over
delivery cost - $29
delivery by airmail
For orders of $47 to $79
delivery cost - $18
delivery by airmail
For orders of $20 to $46
delivery cost - $8
delivery by airmail
For orders of $11 to $19
delivery cost - $5
delivery by airmail
For orders up to $10
delivery cost - $3
delivery by airmail


Supply

We review the availability of each item daily to ensure that the website is as up to date as possible. However, we will notify you immediately should an item not be available and suggest an alternative if required.

Returns and Refunds

We are proud of our reputation for the quality of our goods and service and work hard to ensure that our dresses and accessories are of the highest standard. If, however, you are not entirely satisfied with your order, you may return it to us within 7 days of receipt for a full refund or exchange, undamaged, unused and in a re-saleable condition. Refunds to credit / debit cards will be made on receipt of your returned goods. Other refunds will be made by cheque.

If returning items, please complete the Returns Form and enclose it with your parcel. Please ensure that all items are packed very carefully to avoid damage and returned in suitable packaging, similar to that received. We cannot take responsibility for any goods lost in the post and, therefore, we advise that, where appropriate, items are returned by special delivery, registered post or by courier. Proof of posting will not be accepted as proof of delivery. All items are returned at your expense.


Customer Enquiries

For all enquiries, please contact us during office hours (9am - 5.30pm) on:-

tel:
+44 (0)20 8941 2438 or +44 (0)20 8947 4297
fax:
(London) +44 (0)20 8944 8808
e-mail :
[email protected]

If for any reason we are unable to answer your phone call, please leave a message and we shall contact you as soon as possible.

Please note that we do not have a shop, and are able to offer our dresses and accessories through our London sales and this website only.

 

Personal information

We collect personal information such as your name, address, email etc. in order to enable us to fulfil your order. We also obtain credit card information, which is only ever passed through a 128bit secure connection, making it virtually impossible for it to be intercepted. Card details are temporarily stored securely and then deleted once your order has been processed.

Security

This website has security measures in place which protect against misuse of personal information. The server is kept in a secure environment and only selected members of Simply Perfect and its contractors have any access to the user database. All personal information will be deleted from this database by July, at the end of each selling year.

Small Print Disclaimer

This site is provided by Simply Perfect on an "as is" basis. Simply Perfect makes no representatives or warranties of any kind expressed or implied, as to the operation, usefulness, merchantability, or fitness for a particular purpose of this site including all information, content, products and materials provided by them and you expressly agree that your use of this site is at your sole risk. Although Simply Perfect makes every effort to ensure the highest and best possible security and quality, it cannot warrant that this site, its servers, or email sent from them are free of errors, viruses, or any other harmful components.